Command Centre

✖ Failed
n-qa · Playwright run on Call Center journey J3
Failed 7:14 AM ET on a timeout at the hold-queue screen. n-qa retried once. Owner n-qa.
■ Blocked
n-cost · Marketing Hub billing feed
Feed not configured; cost by app reads NOT AVAILABLE (owner: Marketing Hub lane).
■ Blocked
n-review · Intelligence Data Hub export contract
Waiting on a decision not held in the decision log (MH_CC_INTAKE).
? NOT AVAILABLE
Marketing Hub health
Telemetry stale since Oct 20, 11:02 PM ET; shown as UNKNOWN until a fresh probe lands.

Daily report

Daily report for Oct 21, 2026 · as of 8:40 AM ET

Ingeni Health

Development accepted:: yes · 12 of 14 rows
Release integrated:: yes · release .11 (9704494)
Environment verified:: NOT MEASURED · installs this afternoon

Forecast: 7 days 12 of 14 · 30 days 31 of 40 · confidence medium

Call Center

Development accepted:: yes · 6 of 9 rows
Release integrated:: no
Environment verified:: NOT MEASURED

Blockers: CC-UAT-7 (owner n-qa)

Marketing Hub

NOT AVAILABLE: no PMO feed is configured.

Owner: Marketing Hub lane

Command Centre

A thread with the lanes. Every answer cites the record it came from; a plan becomes work only after your Confirm.

Overview Schedule

Call Center UAT fixesPinned

Retained under PMO policy: 7 years (release evidence)

YouDEMO

Fix the Call Center issues before UAT. The hold-queue screen times out and the callback form loses its notes.

Work request · plan draftedDEMO

Two defects are recorded against Call Center: CC-UAT-7 (hold-queue timeout, reproduced by n-qa on journey J3) and CC-UAT-9 (callback notes not persisted on blur). Both sit on the UAT path for Friday. I drafted a plan; nothing starts until you confirm it.

Plan v2

Apps: Call Center

Lanes: n-app, n-qa

Paths: console-app/public/v-queue.js, console-app/public/v-callback.js, tests/journeys/j3

Duration: 1 working day

Changed from the prior version: added tests/journeys/j3; removed none

incident CC-UAT-7 · as of Oct 21, 7:14 AMincident CC-UAT-9 · as of Oct 20, 6:30 PMschedule J3 · as of Oct 20, 4:02 PM · stale

Confirm this approval

action: approve plan v2
conversation: Call Center UAT fixes
lanes: n-app, n-qa
spend reserved: $14.00 of the $120.00 daily cap
outside plan: refused by the dispatcher

Valid until Oct 21, 9:41 AM ET · single-use token held in memory only

This answer: 2 record reads, 1 plan draft · $0.21 · model pool: planning

YouDEMO

What did the lanes finish today?

Status reportDEMO

Four rows reached Development accepted since midnight: three for Ingeni Health (n-app) and one for the Intelligence Data Hub export (n-cost). Nothing reached Environment verified; release .11 installs this afternoon.

Work packageIH-412 Attachment viewer✔ Development acceptedas of 8:12 AM

App statusIntelligence Data Hub▶ Runningas of 8:40 AM

ledger 88213 · as of Oct 21, 8:12 AMledger 88219 · as of Oct 21, 8:40 AM

This answer: 4 record reads · $0.04 · model pool: answers

Chain

Conversation: thread 3127 ▶ Running
Requirement: REQ-2088 ☑ Approved
Plan: plan v2 ✎ Draft plan
Work: not yet
QA: not yet
Review: not yet
Release: not yet
Outcome: not yet

Lanes and work in flight

Each lane card shows its current work package, the one state badge from the record, and what it is waiting on. Lanes never start work outside a confirmed plan.

as of Oct 21, 8:40 AM ET

n-app▶ Running

Working on: IH-415 Partner Hub attachment manifest
Plan: plan v3 · Approved 7:05 AM
Spend today: $12.40 · reserved $6.00
Waiting on: nothing

7 of 10 rows accepted · last commit 8:31 AM

n-qa✖ Failed

Working on: Call Center journey J3 (hold queue)
Plan: plan v2 · Draft, awaiting Confirm
Spend today: $4.10
Waiting on: Ian: confirm plan v2

Run failed 7:14 AM on a timeout; retried once

n-review■ Blocked

Working on: Intelligence Data Hub export contract review
Plan: plan v1 · Approved Oct 20
Spend today: $0.90
Waiting on: Decision MH_CC_INTAKE

Verdict file drafted; cannot close without the flag decision

n-cost▶ Running

Working on: Schedule and report backends (CC1 C1–C5)
Plan: plan v4 · Approved Oct 20
Spend today: $9.80 · reserved $8.00
Waiting on: Marketing Hub billing feed (NOT AVAILABLE)

1 row Development accepted today

n-polish⬢ Release integrated

Working on: Command Centre screens P1–P27
Plan: plan v6 · Approved Oct 19
Spend today: $3.60
Waiting on: Install window 2:00 PM

QA PASS · review PASS · frozen into .11

n-exec▶ Running

Working on: Journey tests J1–J5 against stand-in records
Plan: plan v2 · Approved Oct 20
Spend today: $6.20
Waiting on: nothing

J1, J2 green · J3 depends on n-qa

n-security◇ Suggested

Working on: idle · suggests a review of approver scope (C-1)
Plan: none drafted
Spend today: $0.00
Waiting on: a plan drafted from the suggestion

Suggested by rules · never executes on its own

n-selfcheck✎ Draft plan

Working on: Environment verification after .11 installs
Plan: plan v1 · Draft
Spend today: $1.20
Waiting on: release .11 installed

Scheduled 4:30 PM ET

The one state list

Every card uses these labels and nothing else. Accepted, integrated and verified are three separate statuses; there is no combined “Verified”.

◇ Suggested✎ Draft plan☑ Approved v2▶ Running✔ Development accepted⬢ Release integrated★ Environment verified✖ Failed■ Blocked? NOT AVAILABLE

Approvals

A message or a click is never an approval. Each item echoes back exactly what will happen; Confirm spends a single-use token and writes a ledger row. Only a named approver can confirm.

Waiting on you (3) · computed 7:52 AM ET

Plan v2 · Call Center UAT fixes✎ Draft plan

requested in: conversation “Call Center UAT fixes”, 8:41 AM
lanes: n-app, n-qa
paths: v-queue.js, v-callback.js, tests/journeys/j3
spend reserved: $14.00 of the $120.00 daily cap
outside plan: refused by the dispatcher
valid until: 9:41 AM ET

Open the thread

Deletion request #D-104⏳ Deletion requested — awaiting Ian’s approval

Conversation: QA scratch thread (3098)
Scope: this message (seq 4)
Action: Redact
Reason: A staging token was pasted; the console masked it, the record should be redacted.
Requested by: n-qa on Oct 21, 7:20 AM
Current exception: none

Ian approves every deletion. Decisions, approvals and release evidence are kept.

Decision · Marketing Hub flag MH_CC_INTAKE■ Blocked

asked by: n-review, Oct 20, 5:48 PM
question: Does the Hub intake flag stay off through Friday’s Marketing Hub release 3.4?
if yes: n-review closes its verdict; release 3.4 proceeds without the intake
if no: a plan is drafted for the Intelligence Data Hub side first
decision log: no row holds this yet

Already done — plan v3 · Partner Hub attachment manifest☑ Approved v3

Confirmed by Ian at Oct 21, 7:05 AM ET · ledger 88190 · a second Confirm would be refused as already done.

Action ledger · today

Time (ET)	Kind	Subject	By	Result
8:40 AM	status_read	Intelligence Data Hub	n-cost	recorded
8:12 AM	accept	IH-412 Attachment viewer	n-app	recorded
7:20 AM	deletion_request	thread 3098 seq 4	n-qa	awaiting approval
7:05 AM	confirm	plan v3	Ian	recorded

Cost and schedule

Spend is reserved before any paid call and capped per day; the schedule is read from the schedule record, nothing is computed on this screen.

Costs this month

$612.70

as of Oct 21, 8:40 AM ET

Today against the cap

$38.20

cap $120.00 · reserved $14.00

Cost per accepted feature

$27.85

22 accepted this month

Marketing Hub

NOT AVAILABLE

no billing feed · owner Marketing Hub lane

By lane · this month

Lane	Spend	Accepted	Per accepted
n-app	$241.10	9	$26.79
n-cost	$128.40	5	$25.68
n-polish	$96.30	4	$24.08
n-exec	$71.50	2	$35.75
n-qa	$48.20	2	$24.10
n-review	$19.80	0	NOT MEASURED
n-security, n-selfcheck	$7.40	0	NOT MEASURED

Day by day · last 7 days

* today so far. Each bar is the sum of reserved-and-settled calls for that day.

Schedule

Source: the schedule record · as of Oct 21, 8:40 AM ET

Time (ET)	Step	Owner	Your part	Status
Tue Oct 21 7:00 AM	Daily report generated	n-cost	none	Done
Tue Oct 21 9:00 AM	Executive meeting (design demonstration)	Ian	present	In progress
Tue Oct 21 11:30 AM	n-qa reruns journey J3	n-qa	confirm plan v2	Waiting on you
Tue Oct 21 2:00 PM	Release .11 install window	n-exec	approve install	Planned
Tue Oct 21 4:30 PM	Environment verification	n-selfcheck	none	Planned
Tue Oct 21 2:00 PM	Release .11 install window	n-exec	approve install	Planned
Wed Oct 22 10:00 AM	Command Centre v1.1 launcher section review	Ian	review	Planned
Thu Oct 23 9:00 AM	Call Center UAT dry run	n-qa	none	Waiting on you
Fri Oct 24 1:00 PM	Marketing Hub release 3.4	Marketing Hub lane	decide MH_CC_INTAKE	Blocked
Fri Oct 24 3:00 PM	Call Center UAT	Call Center lane	attend	Planned

Overview installed .8

Today across all applications: what needs you, what the lanes are doing, and the milestones. Numbers from the console's records.

as of Oct 21, 8:40 AM ET

Needs you now (3)

Decision
Call Center: confirm plan v2 for the UAT fixes
n-app asks: two defects on the Friday UAT path. Open
Decision
Marketing Hub: flag MH_CC_INTAKE off through Friday?
n-review asks: blocks the export contract verdict.
Housekeeping
Deletion request #D-104
A redaction in a QA scratch thread.

Waiting for your tap (2)

Lanes operating

Lanes that committed recently.

Lane	App	Status	When (ET)
n-app	Ingeni Health	▶ Running	8:31 AM
n-cost	Intelligence Data Hub	▶ Running	8:40 AM
n-exec	Ingeni PM	▶ Running	8:02 AM
n-qa	Call Center	✖ Failed	7:14 AM
n-review	Marketing Hub	■ Blocked	Oct 20

Critical path and capacity

Lanes approved

8

5 running

Rows on the path

14

to Call Center UAT

Slipped

2

both owned by n-qa

Burn-down

Portfolio · 40 rows planned this month · 31 projected · 22 accepted

Milestones across all apps

App	Milestone	Committed	Forecast	Status
Ingeni PM	Release .11 installed	Oct 21	Oct 21	Planned
Call Center	UAT	Oct 24	Oct 24	Waiting on you
Marketing Hub	Release 3.4	Oct 24	Oct 28	Blocked
Ingeni Health	Partner Hub attachments complete	Oct 31	Oct 29	In progress
Intelligence Data Hub	Sealed delivery manifest v2	Nov 7	Nov 7	In progress

What the numbers mean: committed is the first date recorded; forecast comes from the forecast job and is NOT MEASURED when no denominator exists.

Applications installed .8

The five applications, their environments and the connections between them. Onboarding adds a sixth.

Apps

App	Owner lane	Production	Health	Release	Open rows
Ingeni Health	n-app	verified Oct 18	green	4.2	12
Ingeni PM	n-exec	release .8 running	green	.8 → .11	9
Call Center	n-qa	UAT pending	amber	1.7	6
Marketing Hub	Marketing Hub lane	no PMO feed	UNKNOWN	3.3	NOT AVAILABLE
Intelligence Data Hub	n-cost	verified Oct 19	green	2.9	4

Connections between apps

Intelligence Data Hub
Partner Hub (Ingeni Health) · sealed delivery manifest
Call Center workflows

Marketing Hub
Intelligence Data Hub · buying-signal intake (proposed contract, flag off)

If this changes, who is affected

A payload or table change in the Intelligence Data Hub is called out to Ingeni Health and Call Center before it ships; contract changes are additive only.

Ingeni Health · environments

Environment	Running	Verified
Development	4.3-rc2	✔ Development accepted
Staging	4.3-rc2	⬢ Release integrated
Production	4.2	★ Environment verified

Earlier versions

4.1 (Oct 2) · 4.0 (Sep 18) · 3.9 (Sep 4), each with its publish record and rollback target.

Work and Specifications installed .8

Requirements and Studio, the Board and Roadmap, and the Burndown. Done means proven: a row closes only with evidence.

Requirements (5)

Code	What	App	Approved	Where it stands
REQ-2088	Call Center hold-queue and callback fixes before UAT	Call Center	Oct 21	✎ Draft plan
REQ-2081	Partner Hub attachment manifest	Ingeni Health	Oct 19	▶ Running
REQ-2076	Command Centre v1 screens	Ingeni PM	Oct 17	⬢ Release integrated
REQ-2070	Sealed delivery manifest v2	Intelligence Data Hub	Oct 14	▶ Running
REQ-2064	Marketing Hub buying-signal intake	Marketing Hub	not yet	■ Blocked

Board and Roadmap

Planned 6

CC-UAT-7 hold-queue timeout
CC-UAT-9 callback notes
IH-418 manifest signing

In progress 7

IH-415 attachment manifest
DH-233 manifest v2 builder
PM-301 journey tests J1–J5

Proven 22

IH-412 attachment viewer
PM-288 Command Centre screens
DH-229 export contract review

Evidence chain, from the request to the live build

Requirement REQ-2081
Rows IH-412, IH-415
Commits (n-app)
QA verdict
Review verdict
Release 4.3
Environment verified

Burndown: Portfolio

Rows remaining: dashed is planned, solid is actual. 18 remain; 31 projected to close by Oct 31.

Dev hours: estimated against actual

Estimated 212 h · actual 187 h · variance −12%

Engineering installed .8

Lanes, pull requests, code review and QA. Every verdict is a file on a commit.

Open pull requests

1 waiting more than a day

#1842 Partner Hub attachment manifestreview PASS

n-app · Ingeni Health · opened Oct 20, 6:10 PM · auto-merge eligible

#1839 Call Center hold-queue retryQA pending

n-qa · Call Center · opened Oct 19, 3:44 PM · waiting 1 day 17 h

#1844 Manifest v2 builderin review

n-cost · Intelligence Data Hub · opened Oct 21, 8:02 AM

Code review

Every check

Check	PR #1842	PR #1839
Typecheck	pass	pass
Unit tests	pass · 412	pass · 388
Journey tests	pass	fail · J3
Security review	pass	not yet
Independent summary against the spec	matches	not yet

Named dispositions

#1842: merge after QA PASS (n-review, Oct 21, 7:50 AM). #1839: hold until J3 is green (n-qa).

QA and use cases · All apps (23)

App	Use cases	Journeys green	Open reds	Time to green
Ingeni Health	8	8 of 8	0	—
Ingeni PM	5	2 of 5	0	J3–J5 pending
Call Center	6	4 of 6	2	1 d 2 h
Intelligence Data Hub	4	4 of 4	0	—
Marketing Hub	NOT AVAILABLE	NOT AVAILABLE	NOT AVAILABLE	NOT AVAILABLE

Integration backlog guard

3 merged commits not yet in a release; the guard pauses new lane approvals at 10.

Releases and Operations installed .8

Releases, console deploy, production checks, incidents, servers and self-checks.

Releases

App	Name	Candidate	Approval	Publish record
Ingeni PM	.11	frozen 6:55 AM	awaiting Ian	install 2:00 PM
Ingeni Health	4.3	rc2	not yet	—
Marketing Hub	3.4	rc1	Blocked	—
Ingeni PM	.8	—	Approved	published Oct 14 · who: Ian

Evidence checklist · release .11

QA PASS (n-selfcheck)
review PASS (n-security)
release notes drafted
post-publish checks scheduled 4:30 PM
rollback target: .8

Console deploy · four separate states

Latest merged: 9704494 · pm/cc1-polish
Running now: release .8 (3b1c0e2)
Snapshot first: yes · taken before every deploy
Files changed: 14 in console-app/public

Recent deploys

When (ET)	Action	Commit	By
Oct 14 9:12 PM	Publish .8	3b1c0e2	Ian
Oct 9 8:40 PM	Rollback to .6	a91d77f	Ian
Oct 9 7:55 PM	Publish .7	c04e21b	Ian

Incidents

Medium · Call Center

open

Hold-queue screen times out under UAT load

Opened Oct 21, 7:14 AM · Claude triage: retry budget exhausted, likely the queue poll interval · owner n-qa

Low · Marketing Hub

watching

Health telemetry stale since Oct 20, 11:02 PM

Shown as UNKNOWN · owner Marketing Hub lane

Servers and self-checks

Server	Role	Checks	Dispatch canary
ops1	console	12 of 12	8:35 AM ok
lanes1	lane host	9 of 9	8:35 AM ok
pipeline1	Intelligence Data Hub	7 of 8	—

Open findings

pipeline1: one feed (Marketing Hub billing) not configured · owner Marketing Hub lane.

Training and Knowledge installed .8

SOPs and documentation, training, and in-app help. SOPs are versioned; each version is approved on this screen.

SOPs and documentation

SOP	Version	Approved	Owner
Approving a lane plan	v4	Oct 18	Ian
Release install and rollback	v6	Oct 14	n-exec
Incident triage and hotfix	v3	Oct 9	n-selfcheck
Deletion requests and legal hold	v1	awaiting approval	n-security

Ask Claude to revise it

A revision is drafted as a new version; the current version stays in force until you approve the new one.

In-app help · your daily routine

Open the Command Centre and read Waiting on you.
Confirm or cancel each plan from its echo-back.
Check the exceptions; open an incident if one is new.
Approve the install window when evidence is complete.
Read the daily report before the end of the day.

Good to know

Approved rows go to an idle lane; nothing outside an approved plan is dispatched; every answer cites its record.

People and business installed .8

Roles and people, who owns what, and usage and cost.

Roles and people

Name	Role	Owns
Ian	Founder · approver	every approval and deletion
Ops reviewer (sample)	Reviewer · read-only Present view	—
HR partner (sample)	People only	hiring plan
Lanes n-app … n-selfcheck	Engineering lanes	their work packages

Development plan · Phase 2: Customer ready

KPIs: cost per accepted feature $27.85 · accepted this month 22 · reopened 1

Usage and cost · costs this month

Total

$612.70

By vendor

model usage $548.10
hosting $64.60

Per accepted feature

$27.85

Full tables on Cost and schedule. Marketing Hub reads NOT AVAILABLE until a billing feed exists.

Settings and Administration installed .8

Security and keys, devices, approval rules, compliance and the action ledger. Key values are never shown; names only.

Approval rules

Code review of pull requests

on

Every PR needs QA PASS and review PASS before automatic merge.

Review of brief versions

on

A new brief version is reviewed before a lane reads it.

Auto-converge in Requirements Studio

off

Studio drafts stay drafts until Ian approves.

Named approvers

on

Only a person on the approver list can Confirm in chat.

Devices

Device name	Device added	Last seen
Ian · phone	Sep 30	today 7:48 AM
Ian · laptop	Sep 30	today 8:39 AM
Meeting room display	Oct 20	today 8:55 AM

Security

Open findings by app and severity

App	Medium	Low
Ingeni PM	2	3
Intelligence Data Hub	1	1
Call Center	0	2

Security and keys

Key name	Read by	Rotated
MODEL_API_KEY	lane host	Oct 1
PM_QUEUE_APPROVERS	console	Oct 17
HUB_WEBHOOK_SECRET	Intelligence Data Hub	Sep 22

Values live in the secret store and are never displayed.

Compliance

What the deck promises

Every approval is ledgered and reversible by record
No identifier shown in UI, exports or logs
Deletion is governed; audit stays untouched

Parked: required before the first real patient

Independent security assessment · retention policy sign-off · incident on-call rota.